Community rules

Dualove is a place where adults meet and treat each other with respect. Three rules, zero exceptions: you accept them when you sign up and they apply to everything you post and send. They complement the Terms of use.

1. Respect

• No harassment, insults, threats, humiliation or blackmail.
• No discrimination or hate speech: origin, religion, orientation, gender identity, disability, appearance, age.
• A "no" is a no. So is silence. You don't push after a refusal, and you don't pressure anyone for a date, for contact details or for photos.
• No spam: no mass copy-pasted messages, no repeated follow-ups.
• What happens in a conversation stays in the conversation: no screenshots, photos or information about another person shared elsewhere.

2. Authenticity

• Your photos are photos of you, recent, with your face visible in at least one of them. No photo of someone else, no AI-generated face, no celebrity.
• Your first name is your own and your age is the real one. No impersonation, no profile on someone else's behalf.
• One account per person. No new account after a ban.
• No bots, scripts or automation.

3. No explicit or commercial content

• No nudity or sexual content, in photos, bios or messages. No unsolicited sexual propositions.
• No soliciting: no prostitution or escorting, no promotion of paid content, no advertising, no recruiting, no pyramid schemes, no proselytizing.
• Never money. No one asks for money, gifts, cryptocurrency, bank details or codes. Any attempted scam leads to an immediate ban.
• Nothing illegal: drugs, weapons, violence, glorification of hate or terrorism. Any content involving minors leads to an immediate ban and a report to the authorities.

If the rules are broken

• Every report is reviewed by a person, normally within 24 hours. The last 30 messages of the conversation are attached automatically so that moderation can judge on the evidence.
• Measures are graded by severity: warning, messaging restriction, temporary suspension, permanent ban.
• Zero tolerance, immediate ban: threats and violence, sexual content involving minors, scams and requests for money, prostitution and soliciting, hate speech.
• Every measure is notified to you with its reason. You can appeal it from the app ("Appeal the decision") or by email to hello@dualove.app; another member of the team reviews the case and gets back to you.
• The person reported is never told who reported them. Blocking someone is silent: you disappear for each other.

Your part

Report whatever bothers you from a profile or a conversation, block without hesitation, and take care of yourself: our Safer dating tips are there for that.